Census Day was on Sunday 21st March; although many people had already completed their forms either online or on paper and submitted them in advance.

Field Officers begin working on 23rd March. They will be calling at houses who have not submitted a completed census form.

Field Officers will not be completing forms with householders - they will observe social distancing and never enter a house - however, they will be able to offer a wide range of support and advice, including arranging for replacement unique access codes, paper forms if they are needed and answering specific questions. 

They will also be able to point householders towards sources of help to actually complete the census with people who are struggling to do so themselves.

In West Sussex, we are fortunate to have a range of resources:-

  • West Sussex Libraries are currently offering a telephone completion service. People can ring 03302 223455 to book an appointment.
  • They hope to offer an 'in person' service at 15 libraries from 12 April, but that depends on Covid-19 restrictions.
  • Some libraries are offering access to computers now on a pre-booked basis. People can ring their local library to see whether the service is available. They wouldn't be able to get advice from library personnel, but it would be useful for someone who wants to fill in their census form online but, for example, has a temperamental wifi signal at home or their personal device isn't working.
  • Full details can be found at: https://www.westsussex.gov.uk/news/need-help-completing-the-census/.
  • There's also the Census contact centre which can be contacted on 0800 141 2021.
  • There's a lot of information at https://census.gov.uk/. There isn't a search function, but it is logically arranged and the guidance is very clear. 

A key resource for those who are struggling will be friends, family, carers and support groups, all of which have been essential for the vulnerable in our communities over the last year. 

Notice Date: 22/03/2021